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1 customer service
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Englisch-Deutsch Fachwörterbuch der Wirtschaft > customer service
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customer service Kundendienst mEnglish-German dictionary of Electrical Engineering and Electronics > customer service
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торг., упр. служба работы с покупателями [клиентами\], отдел по работе с покупателями [клиентами\] (особый отдел компании, который занимается предоставлением дополнительной информации покупателям, отвечает на их вопросы, жалобы и пожелания)Syn:See:ancillary customer service, customer service department, customer service manager, customer service representative, customer service representatives, customer advice, consumer relations, sales support, support customers, front of the house, ancillary customer service, customer inquiry* * ** * *. . Словарь экономических терминов .* * *услуги, предлагаемые организациями своим клиентам, особенно при продаже дорогих потребительских; товаров -
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Mktgthe way in which an organization deals with its customers. Customer service is most evident in sales and after-sales service, but should infuse all the processes in the value chain. Good customer service is the result of adopting customer focus. Poor customer service can be a product of poor customer relations. -
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nounKundendienst, der* * *cus·tom·er ˈser·vice\customer service counter Kundendienstschalter m\customer service department Kundendienst m* * *nounKundendienst, der* * *n.Außendienst m.Kundendienst m.Kundenservice m.Wartungsdienst m. -
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служба поддержки абонентов
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[Л.Г.Суменко. Англо-русский словарь по информационным технологиям. М.: ГП ЦНИИС, 2003.]Тематики
EN
3.5 обслуживание потребителя (customer service): Взаимодействие организации с потребителем на всех стадиях жизненного цикла продукции.
Источник: ГОСТ Р ИСО 10002-2007: Менеджмент организации. Удовлетворенность потребителя. Руководство по управлению претензиями в организациях оригинал документа
Англо-русский словарь нормативно-технической терминологии > customer service
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service m clientèle, service clients -
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1. обслуживание покупателя2. бюро обслуживания -
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length of service — стаж работы; срок службы
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Comm. service après-venteEnglish-French dictionary of law, politics, economics & finance > customer service
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Большой англо-русский и русско-английский словарь > customer service
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14 Customer Service
Общая лексика: Отдел работы с клиентами -
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Общая лексика: Отдел работы с клиентами -
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Business: CS -
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1. служба поддержки клиентов2. служба быта3. бюро обслуживанияАнгло-русский универсальный дополнительный практический переводческий словарь И. Мостицкого > customer service
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18 customer service
служба работы с покупателямиАнгло-русский большой универсальный переводческий словарь > customer service
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19 customer service
< tele> ■ Fernsprechauftragsdienst m -
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См. также в других словарях:
Customer service — is the provision of service to customers before, during and after a purchase. According to Turban et al. (2002),[1] “Customer service is a series of activities designed to enhance the level of customer satisfaction – that is, the feeling that a… … Wikipedia
customer service — ➔ service1 * * * customer service UK US noun (also customer care) COMMERCE ► [U] the way that an organization deals with customers before, during, and after a sale, and the activities involved in dealing with customers: »customer service… … Financial and business terms
customer service — /ˈkastomer ˈservis, ingl. ˌkʌstəməˈs0ːvɪs/ [loc. ingl., propr. «servizio (service) per il cliente (customer)»] loc. sost. m. inv. servizio clienti, assistenza clienti … Sinonimi e Contrari. Terza edizione
Customer Service — The process of ensuring customer satisfaction with a product or service. Often, customer service takes place while performing a transaction for the customer, such as making a sale or returning an item. Customer service can take the form of an in… … Investment dictionary
Customer Service — Unter Kundendienst oder Kundenservice versteht man zum einen eine organisatorische Einheit in einem Unternehmen, zum anderen die Leistung dieser Abteilung oder des ganzen Unternehmens. Im Handel werden unter Kundendienst Zusatzleistungen… … Deutsch Wikipedia
customer service — N UNCOUNT Customer service refers to the way that companies behave towards their customers, for example how well they treat them. [BUSINESS] ...a mail order business with a strong reputation for customer service... The firm has an excellent… … English dictionary
customer service — noun Customer service is used before these nouns: ↑hotline, ↑representative … Collocations dictionary
Customer service training — refers to teaching employees the knowledge, skills, and competencies required to increase customer satisfaction. Contents 1 Audience 2 Content 3 Methodology 4 … Wikipedia
Customer Service Assurance — (CSA) in telecom and Internet services means the collection of Communication Service Provider (CSP) customer usage information from all practical sources including network traffic, network devices, content servers, management databases and user… … Wikipedia
customer service center — ➔ centre … Financial and business terms
Customer service advisor — A customer service advisor, or CSA, (also customer service associate and customer service representative) is a generic job title in the service industry. It covers a variety of customer facing occupations, primarily in call centres and stores.… … Wikipedia